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Current IRP members
Contact Us

How can we help?

Your Account Balance and Personal Membership Details

If you want to check on your current account balance and personal membership details you can do this on line by clicking right here. This will link you directly to the IRP Administration Manager's website for the Plan and your details on the administration system. Only you can view your account balance and membership details - you'll need to have your Plan number (900173), IRP personal member contact number and password ready.

Alternatively you can telephone (0800 477111) or fax (04 9140434) Mercer, the Plan's Administration Manager, for your account balance details. You will need to provide your full name, date of birth, and personal member contact number in order for Mercer to release account details.

Your queries

  • For direct contact with the Plan’s Administration Manager for any queries you may have about your IRP membership or your Member Account, call the free phone number 0800 477 111 (0800 IRP 111) or send an email to irp@mercer.com
  • If you have a question – send us an email to irp@mercer.com
  • If you have some feedback - send us an email to irp@mercer.com
Forms
IRP Investment Statement (explains the rules of the Plan and all benefits as well as fees)
Latest IRP Annual Report
IRP Prospectus
  Postal Address
 
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